Terms and Conditions

Terms and Conditions ONE VEBO CONSULT / stayseat.shop

Version 2025

1. Identity of the Seller

The seller is ONE VEBO CONSULT, with registered office at Poststraat 15C/102, 9280 Lebbeke, registered in the Crossroads Bank for Enterprises under VAT number BE1009678146.

Contact:

2. Order and Payment

The buyer can select and order products through the website www.onevebo.com or Stayseat.shop

An order is only final after receipt and confirmation of payment.

All prices are in EURO, including VAT. Any shipping costs are listed separately. If there is a clear error or mistake in the webshop, ONE VEBO CONSULT is not obliged to honor those prices.

3. Delivery

Unless agreed otherwise, delivery takes place within 10 days after order confirmation. Delivery is made in Belgium and the Netherlands, unless agreed otherwise.

The risk transfers to the buyer upon receipt of the goods. If the buyer refuses delivery or fails to accept it in time, ONE VEBO CONSULT may charge storage and redelivery costs.

4. Right of Withdrawal

The consumer has a period of 14 calendar days to withdraw from the agreement without giving any reason.

The period starts the day after delivery of the goods.

The consumer can use the withdrawal form or send an unambiguous statement to ONE VEBO CONSULT, Poststraat 15C/102, 9280 Lebbeke or via email info@onevebo.com

Goods must be returned in their original condition and packaging, no later than 14 days after notification. Return costs are at the consumer’s expense, except if the product was defective or incorrectly delivered.

ONE VEBO CONSULT will refund all amounts received (including standard delivery) within 14 days of notification of withdrawal but may wait until the goods have been received back.

5. Warranty

ONE VEBO CONSULT offers the legal warranty as provided in articles 1649bis to 1649octies CC (2 years for consumers).

Hidden defects fall under articles 1641 to 1649 CC.

6. Liability

ONE VEBO CONSULT’s liability is limited to the invoice amount of the order, except in case of fraud or intentional fault.

Indirect damage (such as loss of profit, loss of turnover or consequential damage) is excluded.

7. Complaints

Complaints can be directed to:

ONE VEBO CONSULT, Poststraat 15C/102, 9280 Lebbeke or via email info@onevebo.com

Complaints about deliveries must be reported within 7 days.

Invoice complaints must be reported within 7 days of receipt.

8. Data Protection (GDPR)

ONE VEBO CONSULT processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679.

Data is used for contractual purposes, customer management, and billing.

They are not shared with third parties unless legally required or necessary for the execution of the agreement.

The customer always has the right to access, correct, delete, object to, and transfer their data via info@onevebo.com

More info in our privacy policy: www.onevebo.com/privacy

9. Force Majeure

In case of force majeure (such as war, pandemic, fire, strike, government measures, …), ONE VEBO CONSULT may suspend its obligations or terminate the agreement without compensation.

10. Applicable Law and Competent Court

This agreement is exclusively governed by Belgian law.

The courts of the judicial district of East Flanders, Dendermonde division, have jurisdiction, unless mandatory law provides otherwise.

Consumers can also use the European Commission’s Online Dispute Resolution (ODR) platform: http://ec.europa.eu/odr

Withdrawal Form (Example)

(only complete and return if you wish to exercise your right of withdrawal)

To: ONE VEBO CONSULT, Poststraat 15C/102, 9280 Lebbeke, info@onevebo.com

I/We () hereby give notice that I/we () withdraw from our contract of sale of the following goods ():

  • Ordered on () / Received on ():
  • Name(s) of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if notified on paper):
  • Date:

(*) Delete as appropriate.